As a business owner, it’s crucial you identify any issues that can hamper productivity. Otherwise, you could end up with inefficient processes. And, as you know, that will ultimately result in a loss of profit for your company!
If you sell physical goods, one critical area you should ensure runs smooth is your order processing. It’s a chain of events that must work in harmony with one another. Are you finding that your sales order processing is a bit lacklustre? If so, the news isn’t all bad.
The following five hacks will help you to streamline your operations. These are actionable tips that you can try out today:
Use a single database
All too often, I see companies use a variety of databases in-house for various tasks. What those firms don’t realise is they can boost productivity by using just one system. Examples of enterprise software that can help include SAP and Oracle.
You might be thinking that migrating to such a system will cost a lot of money. But, the total cost of ownership is lower than the loss of profit you are currently experiencing.
Find better ways to communicate with your customers
When a customer buys something from you, they expect to get kept in the loop, as it were. From the time they place an order to the point of delivery, they want to know what’s going on.
One creative example is to send text message updates. Many retailers do this already, and it’s time your firm invested in this technology too. MessageMedia’s SMS solutions is an example of how messaging can work for your business.
Automate your warehouse
You will no doubt have a warehouse staffed with pickers, packers and other operatives. Did you know that you can increase productivity by automating many manual tasks? For instance, a conveyor stops workers from walking miles in your warehouse each day.
Another example is a computer-controlled picking system. In other words, you could use robots to carry out certain tasks! The technology is there, and it’s now affordable to all businesses.
Encourage more efficient goods-in practices
When trucks come over to deliver goods from your suppliers, they use up some of your resources. You’ll have to allocate workers to direct drivers and others to unload pallets.
You should streamline your goods-in system. For instance, only allow suppliers to deliver in allotted time slots. That way, you can maximise the time of your warehouse staff. It also ensures a more timely delivery of your goods.
Operate longer working hours
Are you running a standard 9-5 service? If so, it might be worth hiring more people to work different shifts so you can stay open for longer. It makes sense to do that if you wish to dispatch goods to your customers quicker.
It also means that you are available to take orders over a longer time frame each day. Many businesses find that customers can only order goods when they’re not at work. So, if you opened between 8am to 8pm, for example, you can cater for them.